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What would you like to do?

What would you like to do?

What you need to know

What you need to know

​​​​​​​​​​​​​​​​​​​​UPDATES PUBLISHED FOR 12/11/2024 @7AM.


The Department of Health and Human Services administers and manages eligibility for Medicaid and Economic Assistance programs through ACCESSNebraska which is being transformed to iServe Nebraska.
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Important Notices​​​​

End of the Public Health Emergenc​​y SNAP Information

The U.S. Department of Health and Human Services (HHS) announced that the PHE PHE for COVID-19 ended on May 11, 2023.​ Learn more about how this may affect you​.

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​IMPORTANT
Your contact information must be up to date in order to prevent closure of your benefits.

Report to the agency if you have changed your address, phone number, or email address. Submit an online ​change report or contact ACCESSNebraska at (855) 632-7633 to speak to a representative.
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Start Here

Apply For Benefits

click the link to apply for benefits

Explore Benefits

Manage Benefits

​​Here are things you can do on the new iServe Nebraska Portal:
  • Explore the new homepage look and feel.
  • Create a new account or login with your existing ACCESSNebraska account.
  • Manage your password and set your security questions using the new self-service capabilities.
  • Apply for Medicaid and Economic Assistance benefits using your cell phone, tablet, or computer. 

While we are transforming our Portal, you can still complete other tasks through ACCESSNebraska.

If you're already receiving benefits and wish to upload documents, extend your existing benefits, report changes to your situation, or manage your account, you will be directed to ACCESSNebraska where you can:

  • Apply and submit required documents.
  • Update information and report changes in your household.
  • Complete renewals and reviews.
  • View your current benefits.
  • Receive text notifications from ACCESSNebraska about your account. Note: To receive text notifications, go to "My Account" and update your "Correspondence Preferences." You can also call (800) 383-4278 and speak to one of our social service workers.​

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How to Reach Us

Medicaid Contacts:
Toll Free: (855) 632-7633
Lincoln: (402) 473-7000
Omaha: (402) 595-1178

Hours: 8am – 5pm (live customer service)

Economic Assistance Contacts:
Toll Free: (800) 383-4278
Lincoln: (402) 323-3900
Omaha: (402) 595-1258

Hours: 8am – 5pm (live customer service)

Automated Benefit Inquiry is available 24 hours a day

The Department of Health and Human Services has local offices available for in-person assistance​. Most local offices have kiosks and telephones available for your use.

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