The Long-Term Care Ombudsman (LTCO) works with nursing home and assisted living residents. They help answer resident concerns and complaints. The LTCO advocates for resident rights and their well-being.

Who is my Long-Term Care Ombudsman?

Lookup your local ombudsman: Ombudsman service map 

Email: DHHS.LTCOmbudsman@nebraska.gov

Call: (800) 942-7830

What services are available?

• Education: Inform residents, families, facility staff, and others on a variety of issues related to aging, long-term care, and residents' rights.
• Information & Referral: Empower individuals to resolve concerns and complaints on their own behalf.
• Consultation: Make recommendations for protecting the rights of residents. Make recommendations to improve resident care and quality of life.
• Individual Advocacy: Facilitate the resolution of concerns and complaints. Protect the rights of residents.
• Systems Advocacy: Identify significant concerns and problematic trends. Advocate for systemic changes that will benefit current and future residents in long-term care facilities.